Withdrawal Instructions for Consumers

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us,

ETERNESIS GmbH & Co. KG, Ericusspitze 4, 20457 Hamburg

Email: widerruf@eternesis.com, Tel.: +49 (40) 5247 4127 0,

by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, although it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including delivery costs (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we received notification of your withdrawal from this contract. We will use the same means of payment for this repayment as you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of such repayment.

We may withhold reimbursement until we have received the goods back, or until you have supplied evidence of having sent back the goods, whichever is the earliest.

Return of Goods

You must return or hand over the goods without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract, to the following address:

Ohl Connect GmbH & Co. KG

Re: Return "ETERNESIS"

Hittfelder Kirchweg 1-5

21220 Seevetal-Maschen

Germany

The deadline is met if you send the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods.

Compensation for Diminished Value

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Special Notes

The right of withdrawal does not apply to contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery, which is typically the case with sealed food supplements.

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

— To ETERNESIS GmbH & Co. KG, Ericusspitze 4, 20457 Hamburg, Germany, Email: widerruf@eternesis.com

— I/We () hereby give notice that I/we () withdraw from my/our () contract for the purchase of the following goods () / for the provision of the following service (*)

— Ordered on () / received on ()

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this form is notified on paper)

— Date

(*) Delete as appropriate